Revolutionizing Brand Reporting for a Top eCommerce Enabler

September 1, 2025

3 min read

Revolutionizing Brand Reporting for a Top eCommerce Enabler

Juggling financial data from multiple marketplaces like Shopee and Lazada can be a major challenge for eCommerce enablers. We partnered with a leading Southeast Asian eCommerce enabler, managing over 50 brands, to automate their complex financial reporting and reconciliation processes.

The Challenge:

Before PortOne, their team faced significant obstacles:

Fragmented Data: Sales and settlement data was siloed across various marketplace seller centers, each with different data formats, preventing a unified view of performance.
Manual Reporting: Generating comprehensive brand billing reports was a time-consuming and error-prone manual process, consuming valuable resources.
Granularity_Mismatch: Converting order-level settlement data from marketplaces like Shopee to the SKU-level required for accurate accounting was a manual, intensive task.
Complex_Adjustments: Manually investigating and allocating financial adjustments like refunds and promotions was difficult and inefficient.

The Solution with PortOne:

Our automated reconciliation platform provided a centralized solution:

Automated Data Ingestion: We established a reliable data pipeline to automatically consolidate sales, order, and settlement information from multiple marketplaces.
Data Transformation: The platform intelligently standardizes raw data, mapping key points like Order ID, SKU, fees, and settlement amounts into a unified model.
Billing & Brand Report Automation: By integrating the enabler's service fee rules, we automated the generation of detailed billing summaries and a unified 'Brand Report,' offering a holistic view of performance across all channels.

The Result:

By automating their processes with PortOne, our partner achieved:

Significant Time Savings: Freed up their operations team by eliminating manual data collection and report generation.
Improved Accuracy: Minimized human error, leading to more precise and reliable financial reporting.
Enhanced Visibility: Gained a clear, centralized view of financial data for better, faster decision-making.
Greater Scalability: The automated solution can easily handle increasing data volumes, supporting their future growth with new marketplaces and brands.